Frequently Asked Questions
Most of our bags/backpacks are made for specific units including (but not limited to) Inogen One G3, Inogen One G4, Inogen One G5, OxyGo, OxyGo Next, OxyGo Fit. Caire Freestyle comfort, Resperonics SimplyGo mini & more.
Our totes are made of designer fabric and are of the highest quality. Embroidery is machine stitched and will never fade, tear or rip.
All O2TOTES are different sizes, please check underneath the bag description for sizes
Please check the measurements of your oxygen concentrator to make sure it will fit, or call us at 833-628-6837
The majority of our bags ship USPS Priority mail or USPS priority mail international. This is to save you the customer money on shipping costs. Your tote will be shipped within 48 hours and will arrive to your destination in 3-4 days.
Our office & warehouse are located in Saint Clair Shores, MI
We will gladly accept your return within 15 days of purchase for defects and/or manufacturer errors. We will not return bags that have been used for longer than a few hours & have any sort of stain, or other misuse on the bag being returned.
Please ship back to:
400 Maple Park Blvd. suite 402 Saint Clair Shores, MI 48081
*We are not responsible for shipping charges both to and from your destination. If you decide to return an item, please note we will refund the purchase price of your tote minus the shipping charges*
*O2TOTES is not responsible for the misuse of our bags, including, not following instructions on how to use the bag, placing oxygen in the wrong part of the bag, misuse in any way of placing your medical device in the bag*